Pk22's Privacy Policy —
Your Data Keep Secure

Pk22 (pk22.im) is a trusted online gaming and lottery platform built for Bangladeshi users. We understand how valuable your personal data is — that's why protecting your privacy is always our top priority.

This privacy policy details what information pk22 collects, why it is collected, how it is used, and what steps are taken to keep your data secure. By registering or logging in to pk22, you are deemed to have read and agreed to this privacy policy.

Our goal is to ensure your experience on the pk22 platform is fully secure and transparent. Your data will never be sold or shared with third parties without your consent.

Pk22 collects certain necessary information to provide you with its services and keep your account secure. A detailed breakdown is provided below:

Pk22 uses the data it collects solely for the specific purposes outlined below. We never use your information for unnecessary or unauthorized purposes.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To improve pk22's services and introduce new features.
• To send you important updates, bonus offers, and promotional information.
• To ensure responsible gaming and identify at-risk behaviour.
• To meet legal obligations and respond to requests from relevant authorities.

Pk22 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash and Nagad receive only the minimum information necessary to process transactions.
• Legal Authorities: pk22 is required to disclose information in response to a court order or a lawful request from law enforcement authorities.
• Technology Partners: Technology partners that support pk22's operations are bound by strict confidentiality agreements.
• Security Auditor: Specialist fraud prevention agencies may receive limited data.

Outside of the cases mentioned above, pk22 does not share your data with any third parties. All partners are committed to upholding the same standard of privacy.

The pk22 website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help enhance your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain pk22 services.

Pk22 stores your information on secure servers. Our security measures include:

• 256-bit SSL/TLS encryption — on all data in transit.
• Two-factor authentication (2FA) — applied at account login.
• 24/7 security monitoring team — to detect suspicious activity.
• Regular data backups — to prevent the risk of data loss.
• Firewall and intrusion detection systems.

Pk22 retains your data for as long as your account remains active. After account closure, certain data may be kept for up to 5 years to meet legal obligations.

Pk22 believes every user has full rights over their own data. Your rights are outlined below:

To exercise any of your rights support@pk22.imto send an email. pk22 typically responds within 30 business days.

The pk22 platform uses certain third-party services, such as payment gateways. These services operate under their own privacy policies, which are separate from pk22's.

• pk22 is not responsible for the privacy practices of third-party services.
• Your information is sent directly to the payment gateway — pk22 does not store it.
• All third-party partners are bound by confidentiality agreements with pk22.

Pk22 strictly prohibits providing services to anyone under the age of 18. pk22 does not knowingly collect data from minors. Should any such data be collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

If you have any questions or concerns about this Privacy Policy, please contact pk22:

• Email: support@pk22.im
• Support hours: 7 days a week, 9 AM – 11 PM.
• Live Chat: Available at the bottom-right corner of the pk22 website.

Pk22 reserves the right to update this privacy policy as needed. Users will be notified of any significant changes via their registered email or mobile number. Continued use of pk22 following an update constitutes acceptance of the revised policy.